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Special Request Services for Bancoli Accounts

Global Business Account

Special Request Services for Bancoli Accounts

Last updated on 15 Aug, 2026

The following fees cover underlying provider or infrastructure related costs. The following special requests shown below are honored. Prices refer to all Bancoli plans:

Returned Payments (incoming - following a failed ACH pull payment performed on Instant Checkout) 

  • Authorized ACH return

    • $10

  • Unauthorized ACH return

    • $100

Returned Payments (all outgoing) 

  • All returned payments

    • No Bancoli fees, intermediaries or the recipient's bank may assess a fee



Account

  • Bank Letter: Official document verifying the existence of a business account, including account balance and holder information, often required for financial verification purposes. 

    • Free

  • Identity-Based Account Recovery (per ID investigation): If you lose access to your Bancoli account and cannot reset it through the normal methods, we can help you regain access after completing an identity-based verification investigation. The investigation will include manual verification of your personal details and documents to confirm account ownership.

    • $99 per ID investigation

  • Account Closure: Secure termination (when manual intervention is needed) of a business account, ensuring all previously unreconciled transactions are resolved post closure. 

    • Maximum of $99 

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